No matter how perfect a project management process may be on paper, it is worthless if it is not being used properly or at all. This practical how toù guide shows you the way to bring documented process and practiced process into alignment while assuring a certain level of maturity. By using the SEI's Capability Maturity Model, The Project Management Maturity Model, and PMBOK Knowledge areas, you can baseline your team's process level to see how it measures up to those required by a project plan. The book shows you how to communicate these baseline capabilities, and the gaps between baseline and target capabilities, to your team and upper management. You are provided with a host of metrics that let you target specific areas of improvement needed to raise your project team's process maturity to the target level. Moreover, this unique resource offers you proven tools and techniques that you can use every day to ensure the success of your project process improvement program. The book concludes with practical methods to take your project team to the next level of process effectiveness.
Introduction to the Process Improvement Lifecycle - The Importance of Process Improvement. Typical Project Improvement Practices. Definition of the Process Improvement Life Cycle. Points to Remember.; Overview of the Project Management Maturity Model - The SEI Capability Maturity Model. The Project Management Maturity Model. PMBOK Knowledge Areas. Maturity Profile by Knowledge Area. ; Assessing Current Maturity Level - Overview of the Survey Questionnaire. Reporting the Process Maturity Baseline. Reporting the Project/Process Maturity Gap. Points to Remember.; Metrics to Identify Improvement Opportunities - Project Level. Process Level. Prioritizing Improvement Opportunities. Points to Remember. ; Tools to Investigate Improvement Opportunities - Couger 's Problem Solving Model. Fishbone Diagrams. Force Field Analysis. Pareto Diagrams. Process Charts. Root Cause Analysis. Points to Remember.; Commissioning Improvement Initiatives - Characteristics of an Improvement Initiative. Scoping the Initiative. High-Level Planning of the Initiative. Monitoring the Initiative. Redirecting the Initiative. Closing the Initiative. Points to Remember. ; Measuring the Effectiveness of Improvement Initiatives - Project Level. Process Level. Points to Remember.; Closing Thoughts - Implementation Challenges. Suggested Implementation Strategies. Points to Remember.; Appendices - Maturity Level Survey. Bibliography.;
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Robert K. Wysocki
Robert K. Wysocki is president of Enterprise Information Insights, a consulting firm based in Worcester, MA that specializes in project management training. A member of the ProjectWorld Executive Advisory Board and the author of several best-selling books, Dr. Wysocki is also series editor of the Artech House Effective Project Management Series. He earned his Ph.D. and M.S. in mathematics from Southern Methodist University.