This completely revised and updated edition provides the latest information on the basic technologies, products, and applications of voice processing. You'll also find coverage of the historical developments, key technology and regulatory developments, the present status and future direction of the various technologies, and the basic components that comprise a voice-processing system.
Preface. Historical Background. Speech Processing Technologies. Voice-Processing System Architecture. Voice Processing Functions. Types of Voice Processing Applications. Specific Voice Processing Applications. Role of the Telephone Company in Voice Processing. Voice Processing Systems and Components. Computer- Telephony Integration. Cost Justification of Voice Processing. Voice-Processing Service Providers. Sizing a Voice-Processing System. Voice-Processing Marketplace. Speech Processing and Persons with Disabilities.